Frequently Asked Questions (FAQ)

Blue Lifestyle – Your Trusted Men’s & Women’s Fashion Brand in Bangladesh

1. What products does Blue Lifestyle offer?
Blue Lifestyle offers a complete range of Men’s & Women’s fashion, blending modern trends with daily comfort. Our collection includes Kurtis, Three-piece sets, Tops, Bottoms, Men’s Shirts, T-Shirts, Panjabi, Casual Wear, and seasonal arrivals. We focus on premium fabrics, perfect fits, and designs suitable for the Bangladeshi lifestyle.

2. Do you have both online and physical stores?
Yes. Blue Lifestyle is a multi-channel fashion brand with a physical shop in Bangladesh and a fast, secure online store. Customers can choose to shop in-store for experience or online for convenience — both offer the same authentic products and latest collections.

3. How can I place an order online?
Ordering online is simple:
Visit our website and browse Men’s/Women’s categories
Select your product, size, and preferred color
Add to cart & complete checkout
Choose your payment method You will receive instant confirmation once your order is placed.

4. What payment methods does Blue Lifestyle accept?
We offer multiple secure payment options:
Cash on Delivery (COD)
bKash
Nagad
Bank Transfer (if required)
Debit/Credit Cards via SSLCommerz All online payments are processed through secure, encrypted gateways for your safety.

5. How long does delivery take?
We provide fast and reliable delivery across Bangladesh:
Inside Dhaka: 1–3 working days
Outside Dhaka: 2–5 working days Delivery time may vary based on location, stock availability, and courier service workload.

6. Is Cash on Delivery (COD) available nationwide?
Yes. COD is available for most items across Bangladesh. You may also choose prepaid methods for faster processing.

7. How do I know if my order is confirmed?
After placing your order, you will receive:
A confirmation SMS or call (for COD orders)
Automatic confirmation for prepaid orders (bKash, Nagad, Card) You can also message us anytime for status updates.

8. Can I change or cancel my order after placing it?
Yes. You may cancel or modify your order before dispatch. For size change, product replacement, or address update — simply contact our customer support team. Once the order is shipped, changes may not be possible.

9. What is your return and exchange policy?
We offer a clear and customer-friendly policy:
Exchange is available for size issues, product defects, or if you receive a different item than ordered.
Items must be unused, unwashed, and returned with original tags. For detailed terms, please visit our Refund & Return Policy page.

10. How can I choose the correct size?
Every product comes with a size chart made for Bangladeshi measurements. If you need help selecting the right size, our customer service team can guide you based on your height, weight, and regular fit preference.